Frequently asked questions.

Humanforce frequently asked questions and answers
Find answers to common questions about Humanforce and what it means for you.
You’ll experience several improvements:
• Fairer schedules based on demand and availability.
• Advance visibility into your shifts and work hours.
• Easier access to request time off or swap shifts.
• Reduced schedule conflicts.
• Better work-life balance through more predictable rosters.
• Faster resolution of scheduling issues.
Absolutely. Humanforce includes tools for:
• Submitting leave requests
• Viewing your schedules
• Requesting shift swaps (subject to approval)
Most of us will use new Humanforce site kiosks to Clock in and out of every shift. The Kiosks will be located at key areas to make clocking in and out quick and easy.
Facial recognition - Your manager will register you for facial recognition using a three photo capture system to verify your identity.
If you work at a regional location where a Humanforce Kiosk is not available for biometric facial recognition, you will clock in and out of shifts through the Humanforce Work app.
Your manager is your first point of contact, alternatively you can contact the project team: comms@gladgroup.com.au. Feedback is welcome and will help us improve the experience for everyone.
